An Appetite for Change – Room Service in Queensland Health

About the webinar:

This presentation will explore the concept and benefits of Room Service and its implementation within The Prince Charles Hospital. Webinar attendees can expect to hear about a day in the life of working within a Room Service model and the changes to clinical dietetic processes that have been afforded as a result.

About the presenter:

Bianca Neaves has worked as a Dietitian for the past 16 years in both public and private settings, working with paediatrics, corporate health and acute clinical care. Her passion is Food Services and Project Management and over the past 7 years she has managed the food service department at The Prince Charles Hospital. She led the implementation of moulded texture modified meals into acute facilities in Queensland in 2015 and has most recently implemented Room Service in the first Queensland Health and largest hospital in Australia.


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CPD/CEU hours are applicable for Australia, New Zealand and USA dietitians. Check your local country requirements to see if you can claim for continuing education.

CDR Activity Number Live: 150258 / Recorded:150318
Activity Type: 171 Live Webinar OR 175 Recorded Pre-Approved CPE
CPE Level: 1

Suggested performance indicators:

13.1.5 Considers staffing, processes, equipment and layout plans in developing and optimizing workflow.
13.3.3 Collects data and utilizes technology to assess current trends in order to forecast revenues and expenses.
13.3.4 Synthesizes and analyzes data from multiple sources to manage budget.
5.2.7 Suggests, develops and/or implements innovative enhancements and new software platforms, applications and technologies to meet the needs of the target group and the environment.

Suggested learning need codes:

8050: Food distribution and service
8000: Food Service Systems and Culinary Arts
1065: Informatics
8090: Menu planning and development, nutrient analysis


Supported by cbord logo

Presented By
Bianca Neaves
Professional Development
Duration1 hour